Contact Us
Money Transfer / Bill Payment Support
Our support department is available on all days from 8 AM to 8 PM AST
Travel Buddy Card / Prepaid Wallet / BFC Pay mobile App related queries
Our support department is available on all days from 8 AM to 8 PM BHT
Feedback & Complaints
In case the customer does not receive response from us within 4 weeks, the customer has the right to refer the case to the Central Bank of Bahrain (CBB) through the ‘Complaint Form’ on the CBB website or can also email CBB on: complaint@cbb.gov.bh'
We're committed to excellent customer service. For suggestions, feedback or queries, please email us on:
Muhannad Merza
Complaints Officer
Address
BFC Payments
3rd Floor, Building 1507 Road 150,
Bab Al Bahrain, Manama
Timings: 8AM to 5PM